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Have a Question?

If you have a question regarding an order you have placed, or our products and services, we're here to help!


Contact us via email or phone. Our email address is customerservice@kpcreek.com and our toll free number is (800) 391-1521. If sending an email, please be sure to include any details that might assist us to help you.


Typically, you will receive a response within one business day, but if your question is emailed during the weekend or a holiday we will contact you ASAP during the next business day.

Contact Us

Customer Service Hours

Monday–Friday 8am–5pm
Saturday 8am–12pm

Contact Information

Phone - (800) 391-1521
Fax - (800) 955-5915
Address - KP Creek, PO Box 30964, Gahanna, OH 43230.

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During regular business hours. Click below.

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